Shipping policy

We proudly ship across Australia, bringing your favourite products right to your doorstep.

Shipping Costs

We offer free standard shipping on orders over $29.

For orders under $29, the applicable shipping charge will be displayed at checkout before payment.

Order Processing

We aim to process in-stock orders within one business day.

Processing may take slightly longer during public holidays, peak periods or when additional order checks are required. We will contact you by email if there is a significant delay affecting your order.

Delivery and Tracking

Available shipping options and estimated delivery timeframes will be displayed at checkout.

Once your order has been dispatched, you will receive a confirmation email containing tracking information. Tracking can sometimes take a few days to update after dispatch.

Orders containing multiple products may arrive in separate packages.

Please contact us if your tracking has not updated after eight business days, and our support team will assist you.

Delivery Addresses

We recommend providing a complete physical street address wherever possible.

P.O. Boxes, Parcel Collect and Parcel Locker addresses may not be supported by all of the carriers we use and may occasionally cause delays.

Please check your delivery address carefully before submitting your order.